Frequently Asked Questions (FAQ's)

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SCAM ALERT!!! scroll down page for more info.

How often should my carpets be cleaned?

How long will it take to clean my carpets and is there any Mess?

How much does it cost to clean my carpets?

How long will it take for carpets to dry so I can walk on them?

What method of carpet cleaning does your company use?

What types of cleaning products do you use?

What other services do you provide?

Are you insured and bonded?

I see you also clean dryer vents. How often should my dryer vent be cleaned?

What cities/towns do you service?

Do I need to be home while you clean my carpets?

I have seen ads for the "Dry Clean" method. Is that a good method to use?

What can I do to prepare before the Tech. arrives?

What are the benefits of having my carpets HWE "steam cleaned" ?

What is your procedure for carpet cleaning?

Why should we choose you as our carpet and upholstery cleaning professional?

Do you have any references and/or testimonials from past clients?

What brand of carpet protectant do you use and why?

Will the backing of my carpet get wet during cleaning?

What are the dark lines around the edge of my walls and on stairs?

 My carpet is old and maybe not worth cleaning. Do you sell & install new carpet and other flooring?

I have heard that if you have allergies you should remove all carpeting? Is that true?

SCAM ALERT!!!    
click this link below and see for yourself!!!
$9.95 per room or whole house for $99.00 coupons. Are they the real deal? You Decide

Another Scam from Louisville KY, this one was in July 07

How often should my carpets be cleaned?
  Good question and one we are often asked.  The short answer and the one recommended by most carpet manufactories is, at least once a year. More frequent cleaning are needed if you have kids and/or pets. For a longer explanation with EPA guides and other info click here. In fact, your carpet manufactories warranty may require yearly cleaning and carpet protectant reapplied to satisfy their requirements of proper care. (kind 'a like tires having to be rotated and balanced every 5-7000 miles to maintain tread wear warranty...)

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How long will it take to clean my carpets?!!
  Each job is different. We can give you a general  idea of how long the average home can take to clean. Adding stairs, a couch and some chairs to the job can take longer, however we allow time on most jobs in case a client requests additional cleaning. We always try to have the time to do what you want or we can reschedule a convenient time to return. "For that reason, we take as long is required to make sure your carpet and upholstery gets  "The Absolute Most Through Cleaning You Have Ever Experienced...or it's FREE!!.....Guaranteed!!"   We Promise, There is no risk in using us to clean your carpet and upholstery.

How much will it cost to clean my carpets? 
All packages come with 100% Satisfaction Guarantee, If you are not absolutely thrilled with our cleaning we will re clean the area for FREE. If you still not happy we will refund your money 100%.  Discover for your self a truly wonderful carpet cleaning experience and ABSOLUTLY clean, fresh smelling and healthy carpet!!

Be sure to check out the Free Report "Consumers Insiders Guide to Carpet Cleaners"  In this report you will learn:  

• How to Avoid 4 Carpet Cleaning RIP-OFF'S

• 5 Costly Misconceptions About Carpet Cleaning

• 6 Mistakes to Avoid When Choosing a Carpet Cleaner

• 4 Step to A Clean Healthy Home and more. 
  Click here  or call the 24hr Recorded HotLine at 866-848-8795.
  
  COMPARE US TO STANLEY STEEMER PRICES! We are comparably priced and not a national franchisee. (be sure to include all small stuff like hall, master closets, etc.)

Not all spot/stains are removable in carpeting, some stains are considered permanent due to length of time it has been on carpet and prior methods/products use in trying to remove. Spots and stains that involve animals discharge and/or vomit/furballs are considered permanent
Minimum charge of $109 on all service orders. (includes up to 150 SF of carpet cleaning)

Additional Services:

• Stairs:  Standard stair case $45.00 (12-13 steps)w/protectant. $39.Econ package ; additional steps at $3.00 ea., Landings are priced in colums above.

• Urine Spot/Smell Treatment: $50 per gallon to treat urine spots for smell and discoloration. We mix  gallon of special Pet urine treatment and pour on area. The area is evacuated and cleaned normally. It may take more than one gallon to fix all urine locations. Most small areas are treated with one gallon. Larger or numerous spots can take more solution. This is temporary fix is pet is still present in home. It will take care of the smell and most of the stains. There is no guarantee on urine spots or smell.. Areas treated may be damp for up to 12hrs as the product works it magic.

  Upholstery Cleaning: 

• Sofas - Loveseats: $12.00 PF Synthetic fabric. For Natural (Cotton, wool, etc) fabric is 19.00 PF
    Sectionals sofas are priced per foot @ 12.00 PF to 17.00 PF depending on material

• Chairs Recliners/Rockers: $39-49.95 ea. Synthetic fabric.  Natural fabric quoted onsite

•  Area Rugs starting at $.85 to $1.25 SF. depending on material and degree of soil.   

•  Protector for Upholstery: 1/2  of cleaning cost                    (PF=Per Foot,  SF=Square Foot)

Minimum charge of $109 on all service orders. 

Areas small than the 3 room package are priced at .33 per sq. ft econ pricing. Other packages quoted on request

NOTICE: We do not move large TV's, stereo/TV cabinets, china cabinets, beds, dressers, bedside tables etc. any items deemed too heavy or bulky. All furniture moving will be up to the discretion of technician. Heavy or very expensive furniture that is requested to be moved may require a damage waiver to be signed by customer before items are handled and, in some cases, may not moved due to size, weight or value. 

For more info on what you can do to prepare your home before the cleaning tech. arrives click here.

*brand of protector may change at any time according to availability. We strive to provide the highest quality products on the market.

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How long will it take for carpets to dry before I can walk on them?
  You can walk on damp carpets at anytime. (Please, Be careful, Carpet can be slippery especially on stairs and going from carpeted to hard floors.) We recommend not walking on freshly cleaned carpet for a couple of  hours to allow time to dry. Using our drying fans, on the Value and Premium level packages, can help reduce the time needed for drying. Running any ceiling fans helps speed drying times as well. 

  On the Premium Package, we use state of the art "glided" cleaning wands that extract 98% of the moisture so drying times can run in the 1 to 2 hrs* range. For other packages week info for that package to get dry times. 

  In addition, we will leave you a pair of "booties" for you to use in case you need to move around on slightly damp carpet. The booties prevent shoe stains on damp carpet. They are reusable so be sure to keep them in a drawer and use next time we clean for you. :) "Booties, professional spotter bottle, refrigerator magnet, brochures referral cards and much more do we leave with you.". (as said by Yoda from StarWars.).. LOL

*Drying times are dependent on air movement and RH % at time is cleaning and if carpet protection is applied. Actual times may vary.
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What cleaning method do you use? 
  While there are several different methods of  carpet cleaning and we are experienced in most all of them. The best method depends on type of carpet you have, amount of soil present and what are your overall expectations. We recommend HWE (hot water extraction) method, commonly referred to as "steam cleaning". This method uses a very hot (210 deg) cleaning solution sprayed at pressures from 200 - 500 PSI depending on the type of carpet, length of pile and other factors we check during our carpet inspection. Most residential carpets are best cleaned with HWE (Hot Water Extraction) method, since it's the recommend method of cleaning by Shaw Industries,  one of the largest manufactures of carpet. Click here to read more on Shaw's website. Other manufactures that recommends HWE  include, Stainmaster, Salem Carpets, Beaulieu, and others. Click here for larger list of carpet manufactures and the cleaning method they recommend. 

  Other cleaning methods are: Bonnet cleaning, Dry Foam, Semi-Dry Chemical Compound, Absorbent Pad,  Shampoo and the latest is VLM (Very Low Moisture) Encapsulation Method.  Each method has it pro's and cons. To see which might be best for your home or business, check out our free report, "Consumer's Insiders Guide to Carpet Cleaning"  click here.   

We also have a 24hr toll free recorded Consumer Awareness HOTLINE at 866-848-8795. Remember,
Don't be victimized by uninformed, uneducated, or downright unscrupulous carpet cleaners.  Call Us today.. 919-772-8110 


Did you see the WRAL TV11 new story on local bait-and-switch carpet cleaning company?? click here  

Too See hidden camera video on carpet cleaning scams from last year click here  

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What type of cleaning products do you use and are they safe?
   We use only the highest quality cleaning agents with many that use all Natural ingredients, Odorless, Biodegradable, Hypo-allergenic, Nonflammable, Nontoxic, leave no sticky residue, No VOC's, Environmentally safe for children and pets and IAQ (Indoor Air Quality) Approved*. All materials are handled and prepared in accords with manufactures guidelines.  The cleaning products we use have no soaps or detergents that can leave sticky residue in your carpets. In addition we treat all water used in the cleaning process through a special water filtration and water softener system to assure the purest water when cleaning and a very soft carpet to the touch when dry... 

  We have and can provide you material safety data sheets (MSDS) info on all our products.  For more info on some of the cleaning products we use click here.  IF you are sensitive to cleaning products please let us know in advance of your appointment so we can discuss the products we have with you. . 

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Are you insured and Bonded?
  YES.  All reputable business have insurance to protect not only themselves but their clients as well. We carry  business liability insurance policy with SafeCo Ins Co. through TrustCo in Provo, Utah. If you need a Certificate of Insurance, please call us at 919-772-8110 and we will have one sent to you. We need your name, complete address and phone number. If you want us a fax copy, leave your compete fax number as well. 

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What other service do you provide? 
  Along with residential & commercial carpet cleaning we also clean furniture, area rugs, apply carpet/fabric protector, deodorizer, sanitizer and do anti-allergen treatments to carpets, upholstery and mattress. We are trained and equipped to clean and protect tile and grout floors as well. We can evacuate standing water caused by washer machine, dishwasher, hot water heater and other clear water spills. We are not equipped to handle sewage spills or backups... Our sister company Chimney Keepers has been in business since 1993 and can provide excellent chimney and dryer vent cleaning and repair service, fireplace/chimney cleaning, install stainless steel chimney caps, replace rusted metal pre-fab chimney covers, and more. Together we can do almost all your tough cleaning jobs with one call. We are experienced, certified, licensed, insured, friendly, easy to get along with and good with dogs..:)  Give us a call today to schedule your appt. You most likely have something in your home we specialize in ... :) call us today at:  919-772-8110

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Speaking of dryer vents, how often should they be cleaned?
  Most dryer vents should be cleaned at least every two years or so. This depends on the length of your vent and how often the dryer is used weekly. Dryers that have short vent runs and little usage may be able to go longer than normal before needing cleaned.

  Cleaning the dryer vent can help prevent the possibility of a fire in your house or dangerous carbon monoxide, in the case of a gas fired dryer. Plus, it can save you money on electricity or gas cost. A clean vent allows the dryer to do a better job,  allowing your clothes to dry quicker with less energy consumed. Take time to notice if your dryer seems to be running longer with the same amount of clothes, it may be time to have the vent cleaned. And, with all the talk about power shortages and high energy cost,  we all must do our part and make sure all our appliances are operating at peak efficiency. 

  Some other ways of saving energy is to set your A/C cooling temp at 77 or 78 degrees instead of 74 or lower, and during heating season try 68 instead of 70. Use a set back thermostat that adjust temps up or down when you are not home. You won't notice the difference till the electric or gas bill comes. (If you need help figuring out how to spend all the money you saved give me a call... :)  I try to hang clothes out on nice days to get the FREE drying provide by Mr. Sun. I figure some thing in life are free, you just have to take advantage of them....another good idea is a programmable set back thermostat., It allows the temp to go into economy mode when you are not home saving 15-20% or more on energy costs. check Lowes,  HomeDepot or online for models and more info..
climbing down off my soap box now......

  We often see the white flexible vinyl type vent coming out the back of 90% of dryers we service. This type of material can be highly flammable and creates dangerous fumes when burning. If the lint catches on fire while the dryer is running it can blow flames into the vent pipe catching the vinyl connector between the dryer and wall on fire. It can also blow flaming balls of lint around in the area where the dryer sits and behind the sheetrock behind the dryer which causing the fire to spread faster. Hopefully,  you catch it soon enough and the Fire Dept gets there in time to keep the damage to a minimum. The washer / dryer area is one place we recommend putting a smoke detector to give a early warning about smoke or fire in this area. Also have a good A,B,C type fire extinguisher (like the one you see in Lowes etc.)  handy in case you need one quick. That can be the difference between you knocking down a small fire or having the house burn down. 
 
We can replace the old vinyl dryer vent material with the new flame resistant silver UL listed flex material. . 

  Pricing for dryer vent cleaning starts at $125 for one story house and $135 for 2 story and includes up to 25 ft of vent. Other guys give a low price but for only 5-6 ft of vent then charge you $200 or so for the other 15 feet.. 
If the dryer is on bottom floor of home and vents out down low this is considered a one story price. 

  Installing flame resistant dryer vent hose run $1.50 per foot from dryer to wall in laundry room. 

In addition, we are equipped to completely replace an old unsafe vent system with new rigid sheet metal vents or metal flexible vents where needed in most cases. Call Chimney Keepers at 919-772-8110 today and get your dryer vent system cleaned. 

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What cities and towns  do you currently service?
Our service area presently covers the Apex, Cary, Clayton, Garner, Raleigh, N. Raleigh, Holly Springs and Fuquay Varina area's. We can do other areas upon request that may require travel surcharge. Call for more info at 919-772-8110.

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Do I need to be at home while you clean my carpets?
  If you are a first time client, we like to have someone home to show us around the areas that need cleaning and  if we have questions about any stains, spots or seam problems. Before we start the cleaning process, we perform a 7 Point-Carpet Inspection to address any concerns you may have and get an idea of overall carpet condition and age. We are friendly, uniformed, honest, certified, licensed, insured and bonded professionals you can trust in your home. We have some customers that just leave a "key under the mat" and a note reminding which areas to clean. We leave the invoice and lock the door on the way out.

  If you would like to be present during the carpet inspection and cleaning please let us know. We can call your office or cell phone prior to our arrival to let you know when we can meet you. That way you are not sitting around the house waiting for us to arrive. We sometimes get delayed during the day so exact appointment times are hard to pin down. With our mobile phones you can call us at any time to let us know if your schedule has changed or to find out if we are running on or near schedule. Our goal is to keep you informed and cause as little disruption in your day as possible. Cell phone number 919-606-1434
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I have seen ad's for a "Dry Cleaning" method. Is this a good method to use?
  As was mentioned earlier, most major carpet manufacturers recommend and some now require HWE hot water extraction , (aka,Steam Cleaning) as their preferred method of cleaning. Much like washing your hair you rinse out the soap before drying, HWE cleaning is highly effective in removing soil and other contaminants from your carpet using the flushing of water rinsing agents and extraction with a powerful vacuum system. It is one of five carpet cleaning processes that are officially recognized as an industry standard.

  To most people "dry cleaning" means cleaning without water. The fact is, most carpet cleaning advertised as "Dry" cleaning actually uses anywhere from a little, to a lot, of water! Some companies use a white powder materials that is sprinkled on the carpet and worked in with a brush machine. The material supposedly absorbs the soil and is vacuumed away.  For the majority of residential customers HWE or "steam cleaning"  will deliver the most effective results being its the method recommend by the largest carpet manufactures.

  Each process can be effective depending on the circumstances. For those who prefer a dry cleaning process, and for most commercial carpets,  Absolute Best Carpet Care offers a Very Low Moisture cleaning system. This system is a unique and effective encapsulation process that delivers excellent cleaning results with minimum water use and is environmentally sensitive and child and pet safe. Drying times are brief with an average of 10 mins to 30 mins. Your carpets will be clean, bright and usable in a short amount of time. In addition, they will stay cleaner looking longer. 

For more info check out our free report, "Consumer's Insiders Guide to Carpet Cleaning"  click here.  We also have a 24hr toll free recorded HOTLINE at 866-848-8795. Remember, Don't be victimized by uninformed, uneducated, or downright unscrupulous carpet cleaners.  

Did you see the new story on local bait-and-switch carpet cleaning company?? click here for this one and others.

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What can I do to prepare before the Tech. arrives to clean my carpets ?
We have a check list with the most common item that need attention before our arrival. Removing breakables is always recommended as a first step, along with a good vacuuming of carpets depending on package. Removing breakables from tables and other areas that might get bumped during the cleaning process.
click here for a form. We posted the info on new page so you can print it out to save. 

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What are the benefits of having my carpets "Steam Cleaned" HWE? 
Carpet manufacturing experts agree their is one "best" method for cleaning carpets in your home. That method is HWE. Check the major carpet mills websites you will see they overwhelming recommend HWE as the preferred method of cleaning. And starting in Jan 2007, Shaw Industries, the largest carpet maker will be requiring carpets be HWE at least once every 24 months by a IICRC certified Tech to maintain warranties . 

• DEEP EXTRACTION -  goes into carpet fiber where dirt can be embedded. Soil is extracted from base of carpet not scrubbed in deeper. The dirt and soil are taken out of carpet with hot water rinse action

• NO SOAPS & DETERGENTS - all cleaning agents are non-residue materials and wash out with the rinse

• SAFE & EFFECTIVE for all carpet types and fibers, including the stain resistant types, like StainMaster

• SANITIZES  removing 95% of bacteria, dust mites, allergy laden particles, pollens and pollutants in the carpet that can attribute to allergic reactions.

• SPOTS & STAINS - most spots and stains are removed during cleaning process, we also post spot if needed for difficult stains and spots. Most come out, some don't

• CARPET PILE DISTORTION - The powerful vacuum action and hot water  used during cleaning helps restore that "like new" look to your carpet. The carpet is clean and standing up like new. 

• FAST DRY - most carpets are dry in 2-4 hrs.  

• ECONOMICAL - Helps extend the life of your carpet. It cheaper to clean than replace. 

• NO HARSH CHEMICALS - our main cleaning agents are safe for children and pets are odor free, Hypoallergenic, no enzymes, no bleach, no suds, non toxic, non flammable, no VOC's, No sticky residue. No soaps or harsh detergents are used.

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  What is your procedure for cleaning carpets?
 We have a 10+ step process that is used on each job to make sure the cleaning is done consistently and  correctly because we want to impress you, our client. 

When we first arrive at your home we check the driveway for safe access and if possible park near front or side entrance. We carry a special door baffle that helps keep the weather and bugs out during hot or cold weather cleaning. 

1. Pre-Cleaning Carpet Inspection: Before the cleaning process is started, we like to talk with client about any area's of concern and inspect carpet to determine type and level of soil present. At this time we go over service packages and reaffirm any pricing. Upholstery cleaning and Carpet Protectant application is address to see if client is interested in these services if not included in package pricing.
   

2. Pre-vacuum: Depending on level of service requested, we thoroughly vacuum the carpet to remove loose soil and other debris before cleaning. On the Economy package levels the home owner is responsible for pre-vacuuming before our arrival.
   

3. Pre-condition: Pre-condition treating of high traffic areas with special High Quality emulsifier agents to help carpet fibers release and suspend soils and dirt from everyday usage.
   

4. Agitation: Depending on soil level after applying precondition spray, if needed we use a rake or special carpet machine to help cleaning agent reach all parts of the carpet fiber while giving it a good scrub to loosen the soil.  Pre-conditioning agents are usually allowed to dwell for 10-15 mins while they work loosing the dirt, soils and pollutants in the carpet. 
   

5. Extraction Rinse: After precondition and agitation steps,  the carpet is thoroughly cleaned and rinsed with HWE equipment which injects a high quality hot water cleaning and rinsing agents into carpets, rinsing  soils, dirt, dust mites, pollens and other pollutants out of the carpet. This stuff is removed with our high power truck mounted vacuum extraction system and deposited in waste water tank in vehicle outside the home. Getting the bad stuff out of your life.. now that good..
   

6. Remove remaining spot & stains: After thoroughly cleaning  we inspect for any remaining spot or stains focusing on removing them from your carpet if possible. Most come up, some don't..that's a stain.
   

7. Groom: After we are satisfied with the cleaning and spot removal, we may fluff the carpet with special grooming rake to help carpet fiber stand straight looking like it did when new.. We also feel the carpet to determine softness and dampness levels. Any furniture moved during cleaning is placed on protective pads or foam blocks to prevent staining the carpet. (depending on package level of cleaning)
   

8. Protectant: Depending on service package selected, we apply protectant to carpet and/or upholstery after cleaning. 
   

9. Dry: Depending on service package selected, we can use special drying fans to speed up the drying process
   

10. Forward Scheduling: After all the hoses and tools are put away we sit down with the client to make sure they are happy with the job, go over any protectant warranties, explain the "Buy 4 Get The 5th Free" programs,  schedule a return cleaning date, fill out invoice and collect payment.
    
     We get positive comments from clients about not having to worry about calling to schedule carpet cleaning with our Forward Scheduling Service. We make a note of the date desired and add that to our service calendar for your future cleaning date. A postcard and/or phone call is make in advance of appointment to reaffirm the date and determine good time. 
    A magnetic business card is placed on refrigerator and information packet is left for reading later.  A friendly "Thanks & Good Day" and we are off to next great client to make their carpets look like new. :).. WE ABSOLUTELY GUARANTEE THE MOST THOROUGHLY CLEANED CARPET OR IT'S FREE*!!!!

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Why should we choose Absolute Best Carpet Care to clean our carpets?
 
  Because we are true-Professionals. Carpet cleaning may seem pretty straight forward, but that's not the case with all the different types of carpet, upholstery materials and cleaning agents available on the market today. You have to know the chemistry and understand how different cleaning agents work on soil and stains on carpet fibers. Carpet cleaning today is very different than it was 30 years ago. Shampoo was the best cleaning method around and man did it leave a soapy residue in the carpet. That why most people still believe that cleaning your carpet makes it get dirty faster. With the advances in cleaning agents we have today carpets stay cleaner looking longer. The cleaning products we use are the latest technology called encapsulation cleaners. In addition,  the carpet fiber itself has changed. [Did you know since 1950's nylon carpets have changed composition 7 or more times?] We continually attend training classes to keep up with new cleaning technologies and cleaning agents that emerge. 

We don't try to lure you in with super low prices and false claims like the bait and switch operators do. We will provide you a firm quote and stand by that price. Protect your self against uneducated, uninformed, and down right unscrupulous carpet cleaners by only dealing with companies you can trust. That's why we have joined National and local carpet cleaners associations to put us in contact with other professionals who also operated their business in an honest and ethical manner.  In addition we are fully insured, bonded, certified, licensed, knowledgeable, honest, hard working and conduct our business with the highest integrity.  Plus, you will love our Friendly, Uniformed and Highly Trained Technicians.  Discover the difference and experience truly clean, fresh carpet. Our aim is to make the whole process of cleaning in your home, pleasant and stress free for YOU our client.  Call us for more info or to schedule an appointment today at  919-772-8110  

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Do you have references, past client comments?
We can give you the names of past customers, realtors and property management company's we have performed services for in the past if you desire. Please call and let us know in advance. We will be happy to let you hear all the nice things our customer are saying about us!! Also check our website for client testimonials or  click here. We are a part of Howard Perry & Walston Home Concierge Service provided by the realtor to clients and agents.

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What brand of carpet protectant do you use and why?
    We exclusively use  Dupont Teflon Advanced Carpet Protectant.  That's the brand used most often by the major carpet manufactures in their mills.  Protectant will wear off during normal foot traffic and during routine cleaning. Just like the wax on a car it has to reapplied to maintain a fresh new look. Carpet protectant should be reapplied after cleaning to seal any scratches in the carpet fiber and help prevent dulling and provide protection from stains.  In addition, we are a Certified & Trained Technician for Dupont Teflon Advance products.  For a good question and answer section on Dupont's website about protectant, click here.



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Will the backing of my carpet get wet during cleaning?
  No, during the cleaning process hot water is injected into the carpet fibers rinsing the carpet helping to remove all the sand, dust mites, pollen, dirt and other contaminants. Much of the moisture is removed by the powerful truck mount vacuum system and state of the art cleaning equipment we employ so the carpet is left slightly damp to the touch. Most carpets are dry in 1 - 5 hrs depending on carpet type, humidity and air movement. 
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What is "filtration" soiling. (the dark unsightly line around baseboards and under doorways)
Its most noticeable with light colored carpet, you may see dark lines around baseboards, under doors, on edge of stairs and especially near the HVAC return. This type of soiling is the result ts most noticeable with light colored carpet, you may see dark lines around baseboards, under doors, on edge of stairs and especially near the HVAC return. This type of soiling is the result of air passing through the carpet as it goes under closed doors and through the edge of the carpet pile. The microscopic particles of dirt, air borne grease and pollution are deposited along this line hence the name "Filtration Soiling". This process can occur over a long period of time before it becomes noticeable. By that time there is quite a buildup of soil. 

Filtration Soiling is very difficult to remove due to the fact the particles of soil & pollution are so small and fine they penetrate deep into the carpet pile and in some cases of severe soiling the carpet backing can be can be stained as well. Can the lines be removed?? With special filtration line cleaning products, time and good amount of effort, 'reasonable" results are possible. It depends on level of soils present and build up. We can give you a price on cleaning, just ask us anytime we are cleaning.

How can I prevent these filtration lines?? Be sure to vacuum the edge where the carpet and baseboard meet. You can use a crevice tool or just a regular dusting brush on vacuum hose end. Also using a clean damp towel and wipe will help as well. Be careful of tackstrips as they can nick your fingers. Also, make sure your A/C filters are of good quality and change often during heating or cooling seasons. 

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We have a good source for all your flooring needs.
Through our membership with ProSource we can offer you the opportunity of buying floor coverings at a great discount off retail. ProSource is the nations leading supplier of wholesale floorcoverings for the trade professionals. We have quality installers in the area and can do a turnkey job for you. All you have to do is pick out the flooring, let us know when you need it complete and we can do the rest from start to finish. Call us for more info and to get a special buyers card needed to enter the massive showroom located in Raleigh off Atlantic Ave and Hodge Rd.

If you are located in the garner and surrounding area we recommend Garner Carpet in Forest Hill SC. they are located beside the DMV office and can be reached at www.GarnerCarpet.com They can guide you through the whole processes and will give excellent customer service before, during and after the sale. 
If you are thinking about buying carpet from Home Depot check this site out first. (opens in new window.) 
 
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I have heard that if you have allergies you should remove all the carpet in your home. Is that true??

In 1973, based on anecdotal evidence that carpet contributed to allergic reactions, the Swedish government banned the used of carpet in all public facilities. Carpet was replaced with hard surface flooring materials in homes, commercial environments, schools, government buildings. Carpet fell from approximately 20% of the market share to less than 2% of the total flooring market share during that time.

Follow-up studies by the Swedish Central Statistics Bureau indicated a dramatic increase in reported allergies by the Swedish population following carpet replacement. As carpet was removed and hard surface flooring was installed, the incidence of allergy increased among the Swedish population. This alarming increase was in direct proportion to the amount of hard flooring materials installed. This ban was removed after 17 years when the dramatic increase in allergic reactions was confirmed.

In recent years, numerous investigations have begun to question the practice of avoidance and began to look at routes of exposure for allergens that are impossible to avoid. Researchers understand that allergic reactions are caused by exposure to specific allergens, but these respiratory allergens typically must be inhaled or ingested to produce a respiratory response.

Dust mite allergen has been a concern since its initial discovery as a primary allergen in the 1960’s. Allergists routinely test for mite allergen sensitivity and historical data reveals that a significant number of their patients reveal a low tolerance to this allergen. However, allergists stop short of stating that allergic reactions have been caused by a specific allergen, because of an inability to trace reactions to a specific cause.  

For more info on allergies click here

I have seen coupons that advertive "5 room for $99" and "9.95 per room". Are these real or not..??

Check out this hidden camera video taken in Kansas City recently. A local TV stations set up hidden camera inside a home and called several carpet cleaning company that advertised claiming to clean carpet for $9.95- $15.95 a room or the $99.00 whole house cleaning. You have seen the coupons and wonder, Are they the real deal or NO DEAL, watch the video and you decide...

here another hidden video for St. Louis. Notice how they use the same type of low cost coupon to attract price shoppers

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