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are several reports and video's we have found along the way that might be of
interest in helping choose a carpet cleaning company.
1. This from Raleigh NC, TV Channel 11. see it here
A new window will pop up for the article.
2. From Kansas City, Local TV station undercover operation on
carpet cleaning scams featuring typical low cost carpet cleaning ads in MoneyMailer,
ValPak, etc. You will see the real low price is just a bait & switch
for the consumer. See the video here
3. This video comes from a TV station in Louisville
KY. Here again is the low cost ad (bait) and the high price cleaning
(switch) these type companies are know for. See the video here
Things to think about when
reading or watching the reports:
As you will see they "bait" with a low price offer
(5 rooms for $99) and once they get into your home then "switch" you to a higher price service with no
quality or guarantee of workmanship.
Also notice how they come right in and start cleaning first,
no mention of a price. Then, after they has spent 10-20 mins cleaning they might
offer up a price. By that time you are commented to this person and you feel obligated
to pay what ever he thinks you might pay. Big house with nice
furniture, higher!! WE
however operated a Different Way. We come
and spend the first 10-15 mins walking around with you doing
a "Carpet Inspection". We talk about the areas to be cleaned,
listening to your concerns, checking spots
on the carpet and
letting you know if we think they are removable.
We will carefully measure
each area, and depending on the service level you request, we offer a firm
written price quote before we do any cleaning. If you don't
agree with the price we can try find ways to reduce the cost or just say
thanks and leave you with a bottle of our Pro Spotter "POOF". It's up to you. No pressure, No hassle. We feel
most homeowner deserve a good, quality carpet cleaning job at a fair price
not the lowest priced service. One
note: If
you are just looking for a low price, brush the dirt off the
surface carpet cleaning Please, call someone else. Were not for you. But,
if you are looking for high quality cleaning with firm pricing, money back
guarantee, knowledgeable personnel, we invite you to call us today and get
on the schedule for a cleaning. Call us at 919-772-8110
Our goal is to have clients that we
provide service for years to come. We can only do that with a quality fair
priced service. I look
forward to talking with you soon. Carl
Newton, Owner
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